PERFECT PHRASES 4 PERFORMANCE REVIEWS(绩效管理词汇手册)
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内容提要：
Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example:
"Sets priorities well" "Misses important deadlines" "Thorough, reliable, and accurate" All managers and HR professionals will value the book for its: Hundreds of ready-to-use phrases, organized by job skill and performance level Tips for documenting performance issues and conducting face-to-face reviews Easily adapted performance review templates covering five performance levels. 作者简介：
Douglas Max is Managing Director,LR Communication Systems，Berkeley Heights，NJ．He iS responsible for alI marketing and sales，selection，trainin9，and supervision ofstaff of 15．His firm designs and conduct on—site seminars in writing and presentation skills．He iS also moderator of TRDEV,the largest trainin9—oriented e—mail discussion group on the Web．He has an MA in lndustriaI/OrqanizationaI Psychology from the University of Missouri at St．Louis．Visit his Web site at www．Ircom．com．
目录：
Preface
Part One. Background for Conducting Performance Reviews How to Plan, Conduct, and Write a Performance Review Setting Performance Goals Documenting Critical Incidents and Significant Behaviors Common Performance Review Errors Legal Issues Conducting the Review Making the Session Go Smoothly How to Talk About Salary Perfect Phrases for Performance Reviews Part Two. Examples of Forms for Performance Reviews Part Three. Perfect Phrases for Performance Appraisal Topics Listed Alphabetically Accuracy Administrative Skills Analytic Skills Appraisal and Evaluation Skills Attendance Attitude or Approach to Work Coaching Communication Skills, Verbal Communication Skills, Written Computer Skills Conflict Management Cooperation Cost Cutting Creativity Customer Relations Data Entry Deadlines, Ability to Meet Decision Making Dedication to Job/Work Delegation Dependability Development of Subordin Equal Opportunity/Diversity Ethical Behavior Feedback, Receiving and Giving Financial Management Flexibility …… |