跨越文化的交流 Communicating Across Cultures

Don W. Prince is open enrollment manager for CCUs Brussels,Belgium, campus. He has worked for some time and very closely　with CCUs Global Initiati;ces group and travels extensively, having　conducted business or training in sixteen countries around the　world: Before joining CCL, he worked in the travel industry; served
as a chaplain on four university campuses; and for nine years was an　adjunct faculty member at Texas Tech University, Stephen F. Austin　State University, and Baylor School of Nursing. He holds degrees　from the University of North Texas and Southwestern Seminary.Michael H. Hoppe is a senior program and research associate at CCL　He brings to his work a rich and varied background in cross-cultural　leadership development. In his research, he concentrates on effective　leadership in a multicultural environment. Before joining CCL, he　lived and worked extensively in Germany and Greece, and served as　assistant director of the Salzburg Seminar in American and Interna-tional Studies in Salzburg, Austria. He holds a Ph.D. in organiza-tional development and institutional studies from the University of　North Carolina at Chapel Hill.

When Being Yourself Isn't Enough
Anticipate and Adapt to Cultural Differences
Listen and Watch for Cultural Differences
Speaking and Writing Across Cultures
What's in a Name
Using Humor Appropriately
Communicate Respect for Other Cultures
Expanding Horizons
Suggested Readings
Background
Key Point Summary