雇佣最佳人才：员工评估与遴选的技巧与科学 Hiring Success: The Art and Science of Staffing
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内容提要：
Hiring Success is a comprehensive guide for using staffing assessments to hire the best employees. Research-based, but written in easy-to-understand terms, the book explains what staffing assessments are, why they work, and how to use them. Hiring Success is an important resource for improving the accuracy and efficiency of hiring selection decisions and effectively incorporating assessments into any company’s staffing process.
作者简介：
Steven Hunt.Ph.D.,SPHR，is chief scientist for Kronos Talent Management Division. He has helped designed Staffing assessment processes that have supported hundreds of thousands of hiring decisions for positions raning from entry-level staff to senior-level executive.
目录：
List of Sidebars, Tables, and Figures
Author's Foreword Acknowledgments ONE Introduction What Information Is the Book Based On? Assessments: The Difference Between Success and Failure TWO What Staffing Assessments Measure, Why They Work, and When to Use Them What Do Assessments Measure? Why Do Assessments Work? When Is It Useful to Use Staffing Assessments? Concluding Remarks: Why Assessments Work THREE Different Types of Staffing Assessments Categorizing Assessments Based on How They Collect Candidate Information Physical Exams Investigations Interviews Resume Screens Self-Report Measures Knowledge, Skill, and Ability Tests Situational Measures Behavioral Versus Direct Assessments Concluding Remarks: Different Types of Assessments FOUR Evaluating the Effectiveness of Staffing Assessments How Assessments Work Assessment Validity: How to Determine How Well an Assessment Is Working Concluding Remarks: Choosing What Assessments to Use FIVE Defining Job Performance and Its Relationship to Assessments Step 1. Identify Key Performance Outcomes Step 2. Use Job Analysis to Define and Describe Critical Employee Behaviors Step 3. Choose an Effective Assessment Step 4. Appropriately Collecting and Interpreting Assessment Data Concluding Remarks: Linking Assessment Processes to Job Performance six Common Criticisms of Staffing Assessments Criticism 1: Staffing Assessments are Not Very Accurate Criticism 2: Staffing Assessments can Be Faked by Applicants Criticism 3: Staffing Assessments Are Not Worth the Cost Required to Use Them Criticism 4: Staffing Assessments Pose a Legal Risk Criticism 5: Staffing Assessments Are an Unfair Way to Evaluate People Criticism 6: Staffing Assessments Are Offensive to Candidates Criticism 7: Staffing Assessments Add Too Much Time to the Hiring Process Concluding Remarks: Should Companies Use Staffing Assessments? SEVEN Choosing Among Different Assessment Methods Method 1. No Standardized Assessment: Start at the Bottom and Work Up Method 2. Self-Report Pre-Screening Questionnaires: The Value of Structure Method 3. Applicant Investigations: Avoiding Catastrophic Hiring Mistakes …… EIGHT Incorporating Staffing Assessments into the Hiring Process NINE Conclusion Gossary of Common Assessment Terms Index About the Author Pfeiffer Publications Guide |