Creating Agile Business Systems with Reusable Knowledge 利用知识模块创造灵活的商业体系

Agility and innovation are necessary to achieve global excelIence and customervalue in twenty—first century business；yet most approaches to business process engineering in existence today sacrifice these in favorof-operational efficiency and economicS. Moreover,the IT systems used to automate and encapsulate business processes are inflexible and unable to respond to the constantly changing business environment.Mitra and Gupta provide insight to close this gap——they show how innovation can be systematized with normalized patterns ofinformation；how business processes and information systems can be tightly aligned；and how these processes and systems can be designed to automatically adapt to change by reconfigu ring shared patterns of knowledge.The authors present a modularapproach to building business systems that paralIels that ofobject—oriented software.They describe how business I~nowledge can be identified，encapsuIated，and shared，as weII as how reusable process modUIes can be developed to 0f.fervitaI systems flexibiIity.The book provides practicaI tern. plates required foraccelerating integration，analysis，and design.Mitra and Gupta lay the foundation ofa new paradigm in which cornputers manipulate meanings，not blind symbols.
This book wiII appeaI to consultants，analysts，and managers in IT firmS Iooking to develop new，more flexible，products fortheirclients.It wiII also be ofinterestto researchers and graduate students in business and IT.By deeply integrating business knowledge and processes with IT systems design,this book is a valuable addition to both communities.

Amit Mitra is Managing Consultant at Headstrong LLC, in addition to President and Principal Consultant at Sprybiz LLC. Dr Amar Gupta is Professor of Entrepreneurship and MIS; Thomas R. Brown Chair in Management and Technology; and Senior Director for Research and Business Development for the Eller College of Management at the University of Arizona, Tucson. He is also a Visiting Professor at MIT.

List ofboxes
List offigures
List of tables
ForewcIrd
Preface
Acknowledgements
Introduction
　1 What iS this book about and who should read it?
　2 What will the information be used for?
　3 Technology’S broken promise
4 Component reuse—the genesis
5 Scope ofthis book
6 Foundation of knowledge reuse：three pillars
7 HOW this book iS organized
1 On the nature of reality and the nature of business
1 The nature of knowledge
2 Modeling the real world
3 Metaworld of information
4 Basic metaobiect inventory
5 Metaobjects and the natural repository of knowledge
6 The architecture of knowledge and the scope of the metamodel in this book
2 The object atthe root ofit all
1 Object class versus obiect instance
2 The state of an obiect
3 Inheriting behavior—subtypes，supertypes，and partitioning of objects
4 The problem of perspective
5 Repositories of meaning
3 The nature of attributes
1 The structure of attributes and states
2 Attribute constraints
3 Naming and expressing attributes
4 Domains and their expression
1 The meaning and architecture of format
2 The meaning of unites of measure
3 Domains of meaning and the metamodel of object
4 Storing abstract meaning
Appendix:Key shared components of knowledge
Bibliography
Index