Meeting Excellence: 33 Tools to Lead Meetings That Get Results（会议效率：使会议取得成效的33种方法）

"Parker and Hoffman have delivered a long overdue guide to one of the most troubling events in organizational life--the meeting. They have captured the essence of the meeting and guide the reader on a journey to meeting excellence by providing tools, tips, and techniques that take us well beyond anything done so far. I highly recommend this book to every leader at every level in every organization."
　　"With staff located in offices throughout the world, our organization is continually facing challenges in communicating and coordinating activities. Making the most of our virtual meetings and squeezing every possible benefit out of the few face-to-face gatherings we have is critically important to the success of our operations. Meeting Excellence is a superb resource for all managers seeking to make their staff gatherings as effective and productive as possible."
　　"Whether you lead, facilitate, or participate in meetings, this book by Parker and Hoffman is packed with extremely useful and often novel tips and techniques to make your experience before, during, and after meetings more productive and enjoyable. I'm confident that the more readers use these authors' practical insights, the less complaints they will have about their own meeting experiences."
　　"Meeting Excellence is what millions of managers around the world have been seeking--a clear, powerful tool box for planning and facilitating effective meetings. This book will assuredly save your organization countless hours of wasted, frustrating time that it presently spends in unproductive, boring meetings."
　　"Every person who leads meetings should have a copy of Meeting Excellence. The tools--which cover just about every aspect of preparing for, facilitating and following up on a meeting--are brief, practical, and easy-to-use. I recommend it without reservation."

作者简介：
　　Glenn Parker works with organizations to create and sustain high-performing teams, effective team players, and team-based systems. He is the author of fifteen books, including the best-selling Cross-Functional Teams and Team Players and Teamwork.

PA RT 1　PREPARING FOR THE MEETING
　1.Is This Meeting Necessary?
　2.Preparing for Your Next Meeting
　3.How to Prepare an Action Agenda
　4.Defining Team Meeting Roles
　5.How to Integrate a New Member
　6.When a Member Leaves the Team
　7.Establishing Your Team's Ground Rules
　8.Components of a New Team Kick-Off Meeting
　9.Planning an Off-Site Meeting That's On Target
　10.Your Opening Act: Setting the Tone for an Excellent Meeting
　11.E-Mail Excellence
PART 2　FACILITATING THE MEETING
　12.Meeting Time Management: When to Meet, How Long to Meet,and When to Take a Break
　13.Staying on Track
　14.How to Get Effective Participation
　15.Building a Foundation of Trust
　16.Communicating in a Videoconference
　17.Teleconference Tips
　18.Achieving Clear Communication in a Multicultural Meeting
　19.How to Make a Decision
20.Presenting at a Team Meeting
21.Resolving Conflicts in a Team Meeting
22.Responding to Nonverbal Communication
23.Managing Meeting Monsters: Dealing with Difficult Behavior in Team Meetings
24.Serious Fun at Team Meetings? You're Kidding!
25.Eating Well = Meeting Well
PART 3　CLOSING AND FOLLOWING UP ON THE MEETING
26.Ending Meetings On Time and On Target
27.Meeting Evaluation: A Two-Minute Drill
28.Meeting Evaluation: A Five-Minute Activity
29.Meeting Evaluation: A Ten-Minute Assessment
30.Meeting Notes: Capturing the Essence of Your Meeting
31.Getting Action on Action Items
32.After-Meeting Actions
33.Managing External Communications
PART 4　RESOURCES
A.Web-Based Meeting Tools
B.The Seven Sins of Deadly Meetings
C.Are You a Meeting Marvel? A Self-Test for Meeting Participants
D.What Would You Do? Problem Situations for Meeting Facilitators
E.Meeting Excellence: Your Final Exam
F.Annotated Bibliography of Meeting Resources
About the Authors
Index