The Effective Public Manager: Achieving Success in a Changing Government, 3rd Edition高效的公共管理者

Since it was first published more than a decade ago, The Effective Public Manager has become the standard manual for public administrators and students. This practical provides core concepts to help real-world managers and mangers-to-be meet the demands of their jobs head on rather than work around the constraints of government and gives them the tools to shape events rather than be shaped by them. This thoroughly revised third edition
Presents an updated and detailed examination of management innovation
Examines the centrality of government in an era of global communication and transportation, economic interdependence, and the threat of global terrorism
Contains information on the opportunities and challenges of managing public policy from and with private and nonprofit organizations

作者简介：
　　Steven Cohen is director of The Executive MPA Program and The MPA In Earth Systems Science, Policy and Management of Columbia University's School of International and Public Affairs. He is coauthor of Total Quality Management in Government.

Preface
The Authors
1.The Crisis in Public Management
2.Defining Effective Public Management
3.How to Find and Keep Good People
4.Developing Effective Working Relationships
5.Structuring Systems, Tasks, and Responsibilities
6.Understanding and Applying Innovation Strategies in the Public Sector
7.The Art and Craft of Contracting
8.Gathering, Organizing, and Using Information
9.Mastering the Budgetary Process
10.Shaping Organizational Goals and Strategies
11.Dealing with the Media, Legislative Bodies, and Interest Groups
12.Surviving and Thriving in Public Service
References
Additional Resources
Index