旅游服务实用英语
内容提要 ：
本教材构思新颖，内容丰富，实用性强，把情景对话和旅游景点介绍结合起来。对话部分突出交际能力的培养，并且全面介绍了涉外导游工作的各个程序，包括机场迎客，行程安排，登记入住，结帐退房，处理突发事件和投诉等；景点介绍部分，注重提高学生的阅读能力并扩大知识面，主要包括山川游，古迹游，博物馆游，城市游，古镇游等。书中的每个单元包括：Situational Dialogues，Useful Patterns，Tourism and Travel，Words and Expressions，Notes，Introduction of Scenic Spots，Exercises，Tips for Tour Guides等部分。
编辑推荐 ：
本教材构思新颖，内容丰富，实用性强，把情景对话和旅游景点介绍结合起来。对话部分突出交际能力的培养，并且全面介绍了涉外导游工作的各个程序，包括机场迎客，致欢迎词，行程安排，登记入住，在酒店，浏览景点，用中餐，结账退房，致欢送词，处理突发事件和投诉等；景点介绍部分，注重提高学生的阅读能力并扩大知识面，主要包括山川游，古迹游，博物馆游，城市游，古镇游等。
目录 ：
Unit 1 Meeting Guests at the Airport 机场迎客
Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 2 Welcome Speech 欢迎词 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 3 Talking about the Itinerary 讨论行程安排 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 4 Checking in 登记入住 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 5 At the Hotel 在酒店 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 6 Touring around the City 城市观光 Part Ⅰ situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 7 Visiting Scenic Spots 游览景点 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 8 Visiting Museums 参观博物馆 Part Ⅰ situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 9 Dining at a Chinese Restaurant 中国餐馆用餐 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introdudion of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 10 Shopping 购物 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 11 Recreational Activities 娱乐节目 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 12 Checking out 结账退房 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 13 Farewell Speech 欢送词 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 14 Handling Emergencies 处理突发事件 Part Ⅰ Situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 15 Dealing with Complaints 应对投诉 Part Ⅰ situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides Unit 16 Outbound Travel 出境游 Part Ⅰ situational Dialogues Part Ⅱ Tourism and Travel Part Ⅲ Introduction of Scenic Spots Part Ⅳ Exercises Part Ⅴ Tips for Tour Guides |
