Methods,Standards,and Work Design,7th Ed（方法、标准与作业设计 第11版）
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内容提要：
本书集成了管理学、人因学、工效学的最新研究成果，系统地介绍了手工作业设计、工作地及工具设计、作业环境设计；动作分析、问题解决工具、决策工具及实施；动作与时间研究、作业取样及其标准化；工薪制定、培训与管理实施等内容，所提供的方法和工具既提高工效，又保证作业者的健康、舒适和安全。另外，本书还加入了认知和脑力劳动方面的最新内容。总之，本书合理的工程方法、符合实际的作业标准以及公正的薪金报酬三个方面为制造业和工商业提供了成功的关键技术，并附有大量的应用案例、习题和在线支持。实用性强，语言流畅，通俗易懂，适用于工程类学科的本科生、研究生以及制造业和服务业的工程技术人员和管理者。
目录：
Chapter 1 Methods, Standards, and Work Design: Introduction 1 Productivity Importance 1 Methods and Standards Scope 4 Historical Developments 9 Summary 16 Questions 18 References 19 Websites 21 Chapter 2 Problem. Solving Tools 21 Exploratory Tools 23 Recording and Analysis Tools 30 Quantitative Tools, Worker and Machine Relationships 42 Summary 64 Questions 65 Problems 66 References 69 Selected Software 70 前言：
BACKGROUND
Faced with increasing competition from all parts of the world, almost every industry, business, and service organization is restructuring itself to operate more effectively. Downsizing is becoming a trend. Each segment of these organizations must increase the intensity of its cost reduction and quality improvement efforts while working with a reduced labor force. Cost-effectiveness and product reliability without excess capacity are the keys to successful activity in all areas of business, industry, and government. And cost-effec..
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