The TRAINER’S TOOL KIT
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内容提要：
Comprehensive and user-friendly, The Trainer's Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Completely updated with hundreds of ready-to-use techniques, The Trainer's Tool Kit provides valuable nuggets of information you can put to use even at a moment's notice.
You'll find here's-how-to-do-it information on training topics including: * the principles of learning * budgeting for training * when to use case studies * handling difficult learners * ice breakers * facilitation tips * flipchart do's and don'ts * learning contracts * overcoming resistance * rewards and recognitionIn addition to all the practical information included in the first edition, the book is now even easier to use. Updated material includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer's Tool Kit shows how to achieve significant performance improvements through effective training in the current work environment. 作者简介：
Cy CHARNEY is president of Charney and Associates,Inc.,a management consulting firm specializing in the human dimension of performance improvement. He Works internationally with fortune 500 companies and teaches in the Executive programs of five major universites.he is the author of The Portable Mentor,The Instant manager,and The Instant Sales Pro.Cy lives in Toronto,Ontario.
目录：
Preface
Acknowledgments PART 1:Training Today Today's Organization Today's traners Today's Trainees Training Trends-Then and Now Learning Organizations Successful Traning Criteria PART 2:Aligning training with the Organization's Objectives Linking training to Business Needs Aligning Trainers with the Organization Training Needs Analysis Designing a training Needs analysis Using 360-Degree Feedback for training Needs Analysis Core Competencies Developing a Training curriculum PART 3: Maximizing the training Investment Budgeting for Training BUdgets:Building a Case for More training Dollars Costs and Benefits of training Alternatives to Training Stretching the Training Dollars Using Consultants Outsoucing Choosing Facilities Requests for Proposals for Training Services PART 4:Developing Training Programs …… PART 5 Delivery Options PART 6:Conducting Training PART 7:Specialized Training Courses PART 8:Evaluating The Impact of Training PART 9 Developing Trainers and Facilitators PART 10:Sustaining the Impact of Training PART 11:Growing Organization Capacity Index |